“Implementing Eskimo has dramatically improved our client operations within V12 Sports and Classics and has proven revolutionary. Eskimo has allowed us to streamline our Call Centre and on site processes, while also allowed for real-time data analysis and provided a 360-degree view of each customer and lead source.
The implementation, training and support teams at Eskimo have been fantastic and they helped us customise the system to help us achieve our goals. Overhauling our CRM system to use Eskimo has allowed us to:

• Increase lead volumes by 125% with less stock, driven by personalised marketing
• Increase sales by 43%
• Reduce overhead costs by dramatically streamlining processes
• Improving employee retention by 13% due to using a better, more state of the art, system

Overall, this initiative has profoundly transformed our customer relationships, operational efficiency and market presence.”

“Nissan Ireland made the decision to use Eskimo Lead Management across our dealer network in 2020. Since then, we have experienced dramatic visibility on where our leads originate across the network for both online and physical leads. We also have fantastic visibility on the showroom activity within each dealership at a granular level for our brand, activities such as walk-ins, test drives, quotations and lost leads, this is down to the fact that our dealers use Eskimo for all sales aspects of their business, not just our brand.

The team at Eskimo have been fantastic in providing training while also undertaking developments within their existing platform to help us achieve our goals as a brand”

''We made the decision in 2021 to put a uniform CRM system in throughout our 4 sites. Having reviewed the various systems available at the time we felt that Eskimo ticked all the boxes on our wish list.

A top priority for us was to have a system that was going to be easy for Sales Staff to input Customer data, Trade-in details and update all the progress on the customer journey with only a few touch points and the Eskimo System provides this to us.

Eskimo is also a system that gives our management team Real Time visibility to all sites performance with accurate reporting tools which helps us to react quickly and keep our competitive edge.
The added benefit of having a customer support team who respond to queries immediately and the fact that any suggestions we had to tailor the system to suit our needs were actioned quickly means that the Eskimo system is one I would highly recommend & see us using for many years to come."

"It has absolutely transformed the business. It’s given me so much peace of mind, as a dealer principal. It definitely has increased our sales. I’d say percentage-wise about a 20% increase."